Order, change, or cancel

How can I place an order?
Add products to your digital shopping cart via the big blue button. If you place the order with your Electricnailfiles.co.uk account, you can order ever faster. Don't have an account? You can also order without an account. In that case, we'll need some information.

Would you rather speak to an employee? Please contact us via email or by phone. 

How do I cancel my order?
Send us an email you want to cancel your order and make sure to include the order number.

You can only cancel if your order hasn't left the warehouse yet. Was your order already shipped? You can refuse it at the door or return it for free via the online return form.

How do I change my order?
You can only change your order if you haven't received a shipping confirmation yet. Contact our Customer Service to adjust the name or address of your order.

How do I change my address?
Did you order something that was sent to an incorrect address and haven't received a shipping confirmation yet? Tell our Customer Service. We'll check whether we can still change the address of the shipment. If you're moving, you can easily change your address in your Electricnailfiles.co.uk account. 

Where can I find the answer to my question?
Haven't found the answer to your question? Then take a look at our frequently asked questions page.